Privacy Policy

Last Updated: 25 July 2025

Woodpigs is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you visit our website Woodpigs and make purchases through our eCommerce platform. By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect the following types of personal information:

Personal Identification Information: Name, email address, postal address, phone number.
Payment Information: Credit/debit card details, bank account information (only stored via a secure payment gateway).
Order Information: Details of products purchased, delivery address, order history.
Technical Data: IP address, browser type and version, time zone setting, browser plug-in types, device information, and other technical information when you interact with our website.

2. How We Use Your Information

We use your personal information for the following purposes:

Processing Orders: To process and fulfil your orders, manage payments, and deliver products.
Customer Service: To respond to your inquiries and provide customer support.
Account Management: To create and manage your user account and preferences.
Marketing: With your consent, we may send you promotional offers, newsletters, or updates related to our products and services.
Legal Compliance: To comply with legal obligations, including preventing fraud and enforcing our terms of service.

3. Sharing Your Information

We may share your personal data with the following parties:

Service Providers: We use third-party service providers (e.g., payment processors, shipping companies, and marketing platforms) to process your orders and provide services on our behalf. These providers only have access to the information necessary to perform their functions.
Legal Requirements: We may disclose your personal data if required to do so by law or to protect our rights, property, or safety, or the rights, property, and safety of others.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. These include:

Necessary Cookies: These are essential for the operation of our website.
Performance Cookies: These help us understand how our website is used (e.g., which pages are visited most often).
Targeting/Advertising Cookies: These allow us to deliver relevant advertising based on your browsing activity.

You can control or disable cookies through your browser settings, but this may affect your experience on our site.

5. Data Security

We take the security of your personal data seriously and use appropriate technical and organizational measures to protect it. However, no data transmission over the internet can be guaranteed as 100% secure. While we strive to protect your information, we cannot guarantee the absolute security of any data you transmit to our site.

6. Your Rights

Under UK data protection law, you have the following rights in relation to your personal data:

Right to Access: You can request a copy of the personal data we hold about you.
Right to Rectification: You can request corrections to any inaccurate or incomplete data we hold about you.
Right to Erasure: You can request that we delete your personal data under certain circumstances.
Right to Restrict Processing: You can request that we limit the processing of your personal data.
Right to Data Portability: You can request that we transfer your data to another service provider.
Right to Object: You can object to certain processing activities, including direct marketing.

To exercise your rights, please contact us at woodpigsuk@gmail.com

7. Data Retention

We will only retain your personal data for as long as is necessary for the purposes outlined in this Privacy Policy or as required by law. Once the data is no longer required, we will securely delete or anonymize it.

8. International Transfers

Your personal information may be processed outside of the UK or European Economic Area (EEA) by our third-party service providers. If this happens, we will ensure that appropriate safeguards are in place to protect your data in accordance with applicable laws.

9. Children’s Privacy

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If we learn that we have collected personal data of a child under the age of 18, we will take steps to delete that information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Last Updated” date will be revised. We encourage you to review this Privacy Policy periodically for any updates.